If you’re having trouble with your Sportbox website please ensure the resolution is not in your Sportbox User Guide (this can be downloaded below). If not please submit a support ticket by using the below link giving as much information as possible.
If you’re having trouble with your Sportbox website please ensure the resolution is not in your Sportbox User Guide (this can be downloaded below). If not please submit a support ticket by using the below link giving as much information as possible.
Our ticketing system is based on a priority basis depending on the urgency of the problem.
Our ticketing priorities are as below:
Priority: 1
Definition: Key functionality unavailable with no workaround
Resolved within: 24 hours
Priority: 2
Definition: Functionality unavailable but workaround in place
Resolved within: 3 business days
Priority: 3
Definition: Low priority cosmetic issue not affecting functionality
Resolved within: 10 business days